Privacy Policy

RMB Motors ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://rmbmotors.co.uk, contact us, or use our services.

1. Information We Collect

We may collect and process the following information:

• Personal information: Name, address, telephone number, email address.

• Vehicle information: Registration number, make, model, and other details when enquiring about or purchasing a vehicle.

• Financial information: If you apply for finance through us or our partners.

• Website usage data: Your IP address, browser type, and how you use our website (via cookies).

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide services.

• Process sales, part-exchanges, finance applications, or warranties.

• Send you service reminders, updates, or marketing (where you have consented).

• Improve our website and customer experience.

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your data with:

• Finance companies, warranty providers, or service partners you have chosen.

• IT service providers who manage our website and systems.

• Regulators or law enforcement when legally required.
  We will never sell your personal data to third parties.

4. Marketing Communications

We may send you information about vehicles, offers, and services if you have opted in. You can withdraw your consent at any time by emailing info@rmbmotors.co.uk

5. Your Rights

Under UK data protection law, you have the right to:

• Access, correct, or request deletion of your data.

• Object to or restrict how we use your data.

• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at Email: info@rmbmotors.co.uk or Phone: 01989610551

6. Cookies

Our website uses cookies to improve your browsing experience. You can set your browser to refuse some or all cookies. See our Cookie Policy for more information.

7. How We Protect Your Data

We have security measures in place to protect your data from unauthorised access or loss.

8. How Long We Keep Your Data

We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

RMB Motors

RMB & Son Motors, Netherton Road, Ross-on-Wye, HR9 7QQ

Email: info@rmbmotors.co.uk
Phone: 01989610551

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.